Where to Find Support at Harrisburg University- PLEASE READ Before submitting a ticket!
At Harrisburg University, we want to make sure you can easily access the right support for your needs. Below is a guide to help direct your inquiries to the appropriate departments so you can get assistance efficiently.
For Most Inquiries:
For MOST student questions/concerns, academic records, and visa-related questions, please refer to the following support pages:
- International Student Office (ISO): If you have questions about your visa, immigration status, CPT/OPT, or travel-related concerns, please visit the ISO support page: Support: International Student Office
Records & Registration (RR): For inquiries related to class registration, transcripts, degree audits, course withdrawals, and graduation requirements, please visit the RR support page: Support: Harrisburg University Records & Registration
- For your convenience, here's a brief overview of the remaining office's responsibilities here at HU:
For students that have general admissions questions for the master’s programs, please email hms@harrisburgu.edu.
- Admissions: For all PhD questions and master’s student questions about payments and application status, please email graduateadmissions@harrisburgu.edu.
- Business Office: For questions or information about tuition payments, billing, or tax documents, go to the Business Office Support Portal.
- Information Technology: If you have questions about technology, log in issues, IDs and/or credentials, go to the IT Help Desk.
Graduate Student Services Support:
Graduate Student Services is here to assist with new student questions and students facing significant life challenges that go beyond typical academic or personal stress. If you are experiencing any of the following, GSS may be the right place to seek support:
Serious medical conditions (including pregnancy-related challenges) impacting your studies
Personal crises such as bereavement, legal issues, or domestic emergencies
Severe mental health concerns requiring advocacy or modifications
Unexpected hardships that significantly impact academic progress
Title IX-related support, including pregnancy-related modifications
Emergency situations impacting your ability to continue coursework, such as hospitalization or sudden loss of resources
If you fall into one of these categories and need personalized support, please visit Support: HU Graduate Student Services
We appreciate your cooperation in directing your inquiries to the appropriate offices so that we can better assist students with critical concerns. If you are unsure where to go, feel free to check the provided links or contact us for guidance!
Best,
Graduate Student Services