Receiving a Mobile Credential


HU no longer issues physical ID cards.  We have recently adopted the HID Mobile Credential for currently enrolled Graduate or PHD students who are registered for classes delivered in an executive format. These students will be issued a Mobile Credential for facility access at HU's Harrisburg or Philadelphia locations. Information for the enrollment and app installation will be emailed to your university issued email address prior to your first in-person class.  *Note: This email will come from a noreply@harrisburgu.edu email address.  So be on the lookout for it!


It is important to accept the invitation and activate the application prior to arrival. Building, stairwell, and elevator access on the day of classes depends on a functional mobile ID.


If you have not receivedeive the invitation email, please search your mailbox, including the junk folder, for the subject line, Harrisburg University Mobile Credential Invitation. If you do not find the email after the search, please submit a New Support Ticket at the following link. In the subject, enter "Mobile Credential not received" and be sure to include your full name, HU student ID number, HU issued email address, and your class semester.


Submit a ticket : Harrisburg University IT Helpdesk