At Harrisburg University, we want to make sure you can easily access the right support for your needs. Below is a guide to help direct your inquiries to the appropriate departments so you can get assistance efficiently.
Graduate Student Success Support
Graduate Student Success is here to assist with new student questions and students facing significant life challenges that go beyond typical academic or personal stress. If you are experiencing any of the following, GRSS may be the right place to seek support:
Serious medical conditions (including pregnancy-related challenges) impacting your studies
Personal crises such as bereavement, legal issues, or domestic emergencies
Severe mental health concerns requiring advocacy or modifications
Unexpected hardships that significantly impact academic progress
Title IX-related support, including pregnancy-related modifications
Emergency situations impacting your ability to continue coursework, such as hospitalization or sudden loss of resources
If you are experiencing these challenges in your life and need personalized support, please visit the Graduate Student Success Support Portal and get in touch with us by creating a ticket.
Other Inquiries
For most student questions/concerns, academic records, and visa-related questions, please refer to the following support portals:
- International Student Office (ISO) can address questions about your visa, immigration status, CPT/OPT, or travel-related concerns.
Records & Registration (R&R) can address questions about class registration, transcripts, degree audits, course withdrawals, and graduation requirements.
Business Office can address questions about tuition payments, billing, or tax documents.
IT Help Desk can address questions about technology, login issues, multifactor authentication (MFA), credentials, or HID Mobile.
Graduate Admissions can address questions about general admissions questions for the master’s programs. Please email hms@harrisburgu.edu.